Experienced Psychologists in Brisbane

We have both general and clinical psychologists in our team. Our current fees for our practitioners are as follows: Kerry Horan, Erin Hitzke, Teracia Sehgal and Karen Turner (General Psychologists): Initial consultation fee: $270.00 (the current Medicare rebate is $98.95). Subsequent consultation fee: $250.00 (the current Medicare rebate is $98.95). ​Ashleigh Schull and Lauren Callow (Clinical Psychologists): Initial consultation fee: $290.00 (the current Medicare rebate is $145.25). Subsequent consultation fee: $270.00 (the current Medicare rebate is $145.25). ​Sessions last for approximately 50 minutes and we ask that you bring along any relevant paperwork that you may have including letters, referrals, reports or legal documents. Please note that we do not offer Bulk Billing at our clinic (excluding DVA).

In order to access the Medicare rebates stipulated in our fee section, you will need to obtain a Mental Health Care Plan (MHCP) from your GP (General Practitioner, Doctor). What Does the Process Look Like? Visit Your GP. Book a long consultation and discuss your mental health concerns. The GP may assess you using standard mental health screening tools. If eligible, they will create the plan and may provide a referral to a psychologist. Choose a psychologist; you can bring your own preference or the GP can recommend someone. The referral may be for a specific number of sessions (usually 6). Contact your psychologist's office and make an appointment. Attend sessions with your psychologist. You attend sessions with your psychologist and receive a Medicare rebate after each session, processed using our online software. After your initial sessions, a review with the GP is required to unlock further sessions, see 'How does a Mental Health Care Plan work?' for more information'. It is important to note that a psychologist cannot accept an MHCP referral that is made out to a different psychologist. This may be the case if: You have seen a different psychologist and decided it wasn't the right fit. Your psychologist retired, went on extended leave or moved to another city or state. If this is the case for you, you should be able to phone your doctor's practice and request that they re-address your referral to your preferred psychologist. Please note that we do not offer Bulk Billing at our clinic (excluding DVA).

A Mental Health Care Plan (MHCP) in Australia is a support initiative under the Medicare Better Access Scheme, designed to help people access subsidised mental health services. A Mental Health Care Plan is a treatment plan created by a GP (General Practitioner) for a person experiencing mental health concerns such as anxiety, depression, stress, trauma, or other mental health conditions. It enables the individual to access Medicare rebates for sessions with eligible mental health professionals. Who Is eligible? Any Australian with a Medicare card who is experiencing a diagnosable mental health condition can be assessed by their GP for eligibility. How Many Sessions Are Covered? As of 2025 you are eligible for up to 10 subsidised individual sessions per calendar year. Calendar year: January to December. Initially, 6 sessions are approved. Upon completing 6 sessions your psychologist will write a short summary of your progress for your GP to consider in their review. You can return to your GP for a review to access the remaining 4 sessions. Note: Group sessions may also be available (up to 10 per year) if appropriate. These are counted separately to individual sessions. Please note that we do not offer Bulk Billing at our clinic (excluding DVA).

Your treating psychologist or our administrators can tell you how many sessions have been billed under your MHCP. Many practices track this automatically as part of their records and will remind you when a review with your GP is due (after session 6). However, our practice cannot view any other psychologist's records, so if you have used your MHCP with another psychologist in the current calendar year, please inform our administrators so that they can keep an accurate count for you. You can also check your Medicare claims online. You can view all Medicare claims, including MHCP sessions, through your myGov account. How to: Log in to myGov. Link your Medicare account (if not already linked). Go to Medicare → History → Claims. Look for psychological services listed under item numbers such as: Item 80110 (general psychologist) Item 91170 (general psychologist telehealth) Item 80010 (clinical psychologist) Item 91167 (clinical psychologisttelehealth) These item numbers represent MHCP sessions and include the date and provider (psychologist).

Clinical psychologists often charge more than general psychologists due to a combination of factors related to training, qualifications, scope of practice, and regulatory frameworks. Clinical psychologists are trained to diagnose and treat more severe or complex mental health issues, such as: Personality disorders Schizophrenia Complex trauma Severe mood and anxiety disorders Their services often involve specialised assessments, formulation, and evidence-based treatment protocols that require more in-depth training. In summary, clinical psychologists tend to charge more due to their advanced qualifications, specialised skills, broader diagnostic and treatment capacity, and their higher Medicare rebate tier. However, both clinical and general psychologists are fully registered and competent to provide therapy, and the best choice depends on the client's needs. It's important to know that many general psychologists have years of experience and can be just as effective as clinical psychologists. In fact, some general psychologists may have been practising much longer than some clinical psychologists, and bring a wealth of knowledge, training, and expertise to their work.

Absolutely, you are not required to obtain any referral to see a psychologist, however in this instance, the full fee is payable by you without rebates. If you have private health insurance, you may be entitled to psychological services rebates, but this will depend on your individual cover. You can contact your insurer or use their app to find out how much they will cover for your sessions, and your limits.

We understand that life happens and you may need to reschedule or cancel your appointment. To help us manage our schedule and support all clients fairly, we ask that you provide at least 24 hours’ notice (excluding weekends). Monday Appointments: If you need to cancel or reschedule a Monday session, please let us know by 12pm the Friday before. Cancellations after this time will incur a fee equal to 50% of your consultation fee. Tuesday–Friday Appointments: For appointments on these days, we require at least one full business day’s notice to cancel or reschedule. Late cancellations will also incur a 50% fee. Please note: Cancellation fees are not eligible for Medicare rebates. We kindly ask for your understanding, as missed appointments mean other clients on our waiting list may miss out on timely support. If you don’t confirm your appointment via our automatic SMS reminder, we’ll follow up with an additional SMS or phone call to ensure your place is secured.

In line with our cancellation policy, we require a valid credit card to be stored securely on file before your first appointment. Your card will only be charged in the following situations: If you cancel within 24 hours (excluding weekends) of your appointment If you do not attend or forget your appointment. If your session is changed to telehealth and payment is required remotely. In these cases, a cancellation fee of 50% of your consultation fee will apply. Your card details are stored securely and used only for the purposes listed above. Please ensure you provide the CCV from the back of your physical card, rather than a dynamic or one-time code, as those expire every 24 hours. This policy helps us reduce last-minute cancellations and offer appointments to other clients in need.

Every alternative pathway has their own policy regarding cancellations. Please email us at admin@goodcounselpsychology.com or phone us on 0401 496 960 to enquire regarding your specific referrer.